Returns & Exchanges

At TPOB, we stand behind the quality of our professional grooming tools and offer a 30-day return window for unused items in their original packaging. We strive to ensure every stylist and barber is completely satisfied with their purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused tools in their original TPOB branding box, ensuring all accessories and manuals are included.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the item for hygiene standards, your refund will be processed to your original payment method within 5-7 business days.